Lecida Privacy Policy
Last Updated: 25 August 2024
At Lecida, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information to provide and improve our services:
Personal Information: When you create an account or use our services, we may collect personal information such as your name, email address, phone number, and date of birth.
Identity Verification: To ensure safety and security, we may collect and verify a government-issued ID from both hosts and guests.
Payment Information: When you make a payment, we collect financial information necessary to process your payment, such as credit card numbers and billing addresses. We use third-party payment processors and do not store your credit card information.
Usage Information: We collect information about your interactions with our platform, including IP address, browser type, access times, pages viewed, and other usage data.
Location Data: With your consent, we may collect precise location information to enhance your user experience and provide relevant services.
Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your activity on our platform, which helps us improve our services.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain Our Services: We use your personal information to operate, maintain, and provide features and functionality to our platform.
To Process Payments: We use your financial information to process payments for services and manage transactions.
To Communicate with You: We may use your contact information to send you updates, newsletters, promotional materials, and other information that may be of interest to you.
To Ensure Safety and Security: We use identity verification and background checks to ensure the safety and security of all users. This includes verifying the identities of hosts and guests.
To Improve Our Services: We use usage data and analytics to understand how users interact with our platform and to make improvements.
To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal requests.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
With Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
With Hosts and Guests: To facilitate dining experiences, we may share limited personal information with hosts and guests, such as your first name and profile photo.
With Law Enforcement: We may disclose your information to comply with legal obligations, court orders, or government requests, or to protect the rights, property, and safety of Lecida, our users, or others.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that business deal.
4. Security of Your Information
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We use encryption, secure servers, and other technologies to safeguard your data. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
Account Information: You can update, correct, or delete your account information at any time by logging into your account settings.
Marketing Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or ongoing business relations.
Cookies: You can choose to accept or reject cookies by adjusting your browser settings. Please note that disabling cookies may affect your ability to use some features of our platform.
6. Children’s Privacy
Lecida does not knowingly collect personal information from children under the age of 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information from our files.
7. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. By using our services, you consent to such transfers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our platform. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: support@lecida.com